MEDICAL COLLECTIONS
Our comprehensive medical collection services
City Collection Agency, Inc. professional staff have in depth experience in medical collections. We know medical expenses are not always planned. As the best hospital collection agency, our staff approaches patients in a firm but compassionate and caring manner to assist them in resolving their financial obligations due you. As a renowned medical bill collection agency, we have experience supporting a wide range of medical practitioners, including hospital-based providers, specialty clinics, and large and small physicians’ offices. Additionally, we work with national and local health insurance companies to efficiently and effectively resolve outstanding medical debts on your behalf. We are familiar with new medical debt laws and certified in all HIPAA and FDCPA laws, and maintain confidentiality as mandated by ethical and legal standards. We only charge if we collect. Rates start at 15% based on submission.
Expertise
Patient Billing and Follow-Up
Medical collection agencies handle patient billing and follow-up efforts to ensure that patients are aware of their financial responsibilities and payment options. This may involve sending statements, invoices, and reminders to patients regarding outstanding balances.
Payment Plan Management
Offering flexible payment options can help patients manage their medical expenses and reduce the likelihood of unpaid bills. A professional medical bill collection agency facilitates the setup and management of payment plans tailored to patients’ financial situations and preferences.
Debt Collection and Recovery
When patients fail to pay their medical bills, an experienced medical collection agency employs various collection techniques to recover the outstanding debts. This may include contacting patients via phone calls, letters, or emails to negotiate payment arrangements and escalate collection efforts as needed.
Skip Tracing
Medical collection agencies utilize skip tracing services to locate patients who have moved or changed contact information without providing updated details to the healthcare provider. This helps ensure that patients can be reached for billing and collection purposes.
Legal Support
In cases where traditional collection efforts are unsuccessful, medical collection agencies may provide legal assistance to pursue legal action against delinquent patients. This can include filing lawsuits, obtaining judgments, and enforcing liens or wage garnishments, in compliance with applicable laws and regulations.
Compliance and Regulatory Assistance
Healthcare billing and debt collection are subject to various laws and regulations, including HIPAA and the FDCPA. Medical collection agencies ensure compliance with these regulations and provide ongoing support and guidance to healthcare providers to mitigate legal risks.
Reach us at:
Call Us
866-372-2955
Email Us
ron@citycollectionagency.com
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